General Purpose of Job:

The Director of Operational Risk Management implements the Risk Management Program at all Driscoll owned and managed locations. This is a system-level position.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  This job description is not intended to be all-inclusive; employee will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required.

Enterprise Risk Management:

• Risk identification and assessment: Identify, evaluate, and prioritize risks across the entire organization, including operational, financial, and strategic risks.
• Framework development: Develop and implement a comprehensive enterprise risk management (ERM) framework, including policies, processes, and standards.
• Risk mitigation and control: Develop and implement strategies to mitigate identified risks and monitor the effectiveness of remediation programs.
• Collaboration: Partner with various departments to gather data, understand potential risks, and integrate risk management into business operations.
• Reporting and communication: Provide executive and management-level advice on risks and report findings and risk levels to the board of directors and other stakeholders.
• Compliance and governance: Oversee and implement regulatory changes and apply best practices in corporate governance.
• Training and awareness: Promote a risk-aware culture through training and interactions with employees and other stakeholders.
• Incident analysis: Analyze incidents to identify root causes and prevent future occurrences.

Clinical Risk Management

• Oversees clinical risk management and patient safety officer activities.
• Conducts risk assessment and root cause analyses.

Risk Management Program Administration:

• Operates within departmental budget guidelines and evaluates and proposes cost-saving alternatives.
• Assists in collaboration with internal stakeholders and insurance brokers, including completing applications.
• Recommend and review applicable policies, procedures and operational plans.
• Performs clerical support activities.

Insurance Program

• Manages the Driscoll insurance programs, including the self-insurance program.
• Oversees loss control and prevention activities and implements approved programs.
• Manages relationships with third party service providers including brokers, insurers and other TPAs.
• Prepares loss analyses and budgets, identifies exposures, recommends solutions,
• Updates and monitors compliance with insurance procedures and manages safety/risk management manuals.
• Mitigates exposure to risk by formulating, developing, and coordinating claims-related activities, including claims resolution
• Advises leadership on various risk transfer techniques.
• Directs post loss reduction techniques such as salvage, subrogation and rehabilitation.

Disaster Planning

• Participates in Hazard Vulnerability Analysis (HVA) for all locations.
• Directs the collection of evidence related to potentially compensable disaster-related events and educates staff on evidence preservation after a disaster in order to assist with the filing of claims
• Assists with drill planning, tabletops, post evaluations
• Participates in local, regional, and state disaster planning and emergency management committees and activities.
• Fosters the relationship between DHS and local/regional emergency managers to aid in response and recovery during an operationally disruptive event.
• Participates in the development and maintenance of the Emergency Operation Plans in conjunction with leadership.
• Serve as or oversees the Emergency Management Program Coordinator.
• Assists leadership with developing internal contingency plans and a training support plan.
• Develops and leads system-wide training that validates organizational plans, educates staff, and drives executive discussion on disaster planning activities.
• Assists leadership during an operationally disruptive event.
• Other Duties as assigned

• Minimum 1-5 years of experience in risk management.
• Bachelor’s degree in clinical, business administration, risk management, legal or related fields preferred.
• Possesses an advanced understanding of the healthcare industry and risk management, Texas laws regulating hospitals and health systems, Medicare Conditions of Participation, Joint Commission standards.
• Strong data analysis, trending and risk assessment skills. Demonstrates ability to communicate effectively both verbally and in writing.
• Demonstrates leadership ability in relating to healthcare and management professionals.
• Hospital or Healthcare Risk Management certification, preferred or obtained within 1-3 years of hire.