JOB SUMMARY: Deliver direct clinical services to faculty and staff for Work/Life Connections-EAP. The Clinical Counselor is responsible for making independent decisions regarding clinical assessment, treatment planning, and management of caseload and recommendations for employee return to work within the Program guidelines. Provides services under the clinical supervision of the EAP Clinical Manager. Reports to the Asst Manager of Work/Life Connections-EAP.
Master's Degree (or equivalent experience) and 3 years relevant experience
Conducts assessment and referral of employees with personal and job related problems.
Provides short-term counseling, as appropriate.
Provides crisis intervention and CISM (critical incident stress management services) for individuals and groups of employees in response to traumatic events as needed.
Monitors and supports employees in recovery from chemical dependency, particularly the impaired nurses and physicians. Arranges their re-entry into the workplace as appropriate. Encourage employees to sign an alcohol and drug agreement with EAP. Works closely with the Professional Assistance Programs and treatment centers. Intervenes as needed with employees who do not comply with agreement. Conducts discharge planning meetings with employees and counselor at the treatment center.
Performs management consultations to facilitate early identification, intervention, and referral of employees with job performance problems.
Participates on an as needed basis with policy initiatives especially related to the Drug Free Workplace and Violence in the Workplace.
Assists with training's and educational workshops as appropriate.
Maintains confidentiality of all EAP client records. Provides documentation of client's biopsychological needs, assessment and treatment plan recommendations.
Updates a resource and referral directory of Vanderbilt and other community resources.
Participates in EAP Staff meetings to discuss EAP client cases, particularly complex cases requiring supervision.
Coordinates the return to work transition with employees and managers, as appropriate. Employees may have been hospitalized (inpatient and/or outpatient) due to a medical condition. This condition may be due to physical health, psychiatric or substance abuse.
Provides supervision for graduate social work interns, when applicable.
Serves as liaison between EAP, Human Resource Services, and other departments.
Internal: The nature of the work performed by this position is extremely confidential, involving risk-management decisions that require frequent communication and collaboration with the Work/Life Connections -EAP Manager, Work/Life Connections - EAP Clinical Manager, and the Health and Wellness Medical Director. The position requires the development of effective relationships with internal departments such as Employee Relations, Occupational Health Clinic, Police and Security, Recruitment and Staffing, Risk Management, Legal and other areas as appropriate.
External: The confidential nature of the work requires that the Work/Life Connections EAP strictly adhere to Federal Confidentiality Guidelines, including those for Alcohol and Drug. Communications occur between Work/Life Connections EAP treatment centers, Professional Assistance Programs, medical centers and/or clinics, physicians, facilities, family members, Department of Human Services, private therapists and other individuals or agencies as needed.
Patient/Student Contact: May have occasional contact with employees who are patients at Vanderbilt or other facilities.
Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance.
Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment.
Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area.
Team Interaction: Provides informal guidance and support to team members.
SUPPORTING COLLEAGUES (P2):
- Develops Self and Others: Invests time, energy and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas.
- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.
- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.
DELIVERING EXCELLENT SERVICES (P2):
- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.
- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.
- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.
ENSURING HIGH QUALITY (P2):
- Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.
- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them.
- Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.
MANAGING RESOURCES EFFECTIVELY (P2):
- Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.
- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.
- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.
FOSTERING INNOVATION (P2):
- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.
- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.
- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period. Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As t...he largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.