The Vice President of Risk Management Services leads the strategy, design, and execution of MICA’s clinical risk management program. This role advances the organization’s mission by helping healthcare practitioners and organizations navigate evolving clinical and operational challenges, reduce liability exposure, and improve clinical outcomes.
The VP leads and develops a team of risk consultants who partner with physicians, healthcare organizations, and practice leadership. The role also serves as a key source for clinical insights and risk mitigation expertise that informs underwriting strategy, supports policyholder education, and enhances claim analysis across the organization.
Responsibilities:
Strategic Leadership
Set and lead the strategic vision for risk management support services across MICA’s footprint and customer base.
Oversee the design and delivery of risk programs that help healthcare practitioners and organizations reduce clinical risk, enhance patient safety, and improve operational performance.
Ensure consulting services are scalable, measurable, and clearly aligned with MICA’s retention and growth objectives.
Build and strengthen relationships with insured groups, physician leaders, practice managers, and health system executives.
Collaborate with the underwriting, claims, marketing, and finance team on risk mitigation strategies, education, and insights.
Provide recommendations and reports to Executive Leadership and/or the Board of Trustees on emerging risks, program performance, strategic partnerships, and new service opportunities.
Serve as MICA’s risk thought leader, representing the organization on panels, conferences, and industry working groups.
Maintain relationships with policyholders, group administrators, organized medicine, residency programs, and regulatory bodies.
Risk Management Services
Translate strategic priorities into executable plans, appropriately scaled within the broader corporate framework.
Lead the creation and delivery of education, training, digital learning, and in-person consulting services.
Identify emerging risks and trends and convert them into proactive guidance, tools, and consultation strategies.
Build a culture of professional growth, collaboration, and high performance across the Risk Management Team.
Support corporate initiatives including CRM (e.g., HubSpot) integration, service model enhancements, and new program development.
Establish standards for documentation, reporting, and service quality to ensure consistency and accountability.
Minimum Requirements:
Advanced clinical degree (RN, PA, NP, MD, DO, or equivalent), or significant, equivalent experience in clinical risk management.
Minimum 10+ years of progressive leadership experience in:
Clinical risk management
Patient safety
Healthcare quality
Or medical professional liability operations
Experience working with or leading within physician practice environments (independent practices, medical groups, or integrated delivery systems).
Preferred:
Risk or patient safety professional certification:
ARM, CPHRM, CPPS, FASHRM, or equivalent
Experience working within:
A medical professional liability carrier, TPA, or healthcare captive
A large health system with mature risk management programs
Familiarity with claims analysis, underwriting considerations, and loss prevention strategies.
Since our inception, Mutual Insurance Company of Arizona (MICA) has focused on offering medical malpractice insurance coverage that physicians and medical professionals can count on at sustainable rates. By keeping our insureds top of mind, we have become the market leader in Arizona and are steadily growing in Colorado, Nevada, and Utah.