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HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise
Director of Risk Management
Full-Time
Responsibilities:
- Reviews occurrence reports and enters appropriate information into the database.
- Refers reports to other involved departments and assures follow-up is complete.
- Identifies incident reports requiring further investigation
- Performs reporting to regulatory agencies when necessary
- Performs investigations of adverse events evaluating liability exposure. Investigations may include contact with nurses, physicians, and hospital employees.
- Management of agenda of monthly suits, claims and events meeting (Professional Safety Committee) and ensure availability of committee members for review.
- Provides written reports of suits, claims or events, which involve assessing and organizing medical reports and gathering of all necessary facts and information.
- Acts as a resource person for hospital employees concerning risk management issues such as informed consent, documentation, patient behavior, policies and procedures, etc.
- Investigates patient complaints with potential liability exposure.
- Determines the most appropriate method of management and assists in the preparation of grievance response letters.
- Participates on committees that address issues with risk management implications.
- Provides risk management educational sessions to individual departments or units to address issues such as incident reporting; documentation; compliance with regulatory requirements; management of patient complaints; or other issues as requested or as identified through the incident reporting process.
- Provides assistance to AVP/VP of Risk and general counsel in the interpretation and understanding of the medical aspects of malpractice claims.
- Performs follow up and the evaluation of potentially compensable claims and events and prepares summary demonstrating analytical skills.
- Continuous contact with health care providers and frequent contact with attorneys within and outside the hospital.
- Manage special projects as required for risk management and MIAC
- Adviser to OPE, Service Excellent and all support departments on management of patients