This role reports to the AVP Clinical Services and is responsible for clinical quality and risk management activities which include identifying, examining, and responding to quality/risk-related issues, requests for discovery, and complaints; managing quality- and risk-related investigations to promote safe patient care and, staff safety. Collaborating on complaints/concerns identified through Hotline reports, Guest Relations and/or Legal that have clinical quality and risk management implications; monitoring organizational event reporting with primary focus on incidents involving harm or potential liability and identify opportunities for improvement; managing and analyzing risk management information; proposing, recommending and implementing solutions and resolutions to quality and ris