OverviewSt. Luke's Health System in Idaho seeks a Senior Director of Care Experience to join our team. Reporting to the SVP/Chief Nursing Executive, this role is responsible for oversight, design, and integration of strategies impacting care experience across the enterprise in alignment with St Luke's vision, strategies, focus areas and corporate character. The Senior Director of Care Experience will collaborate with key leaders and departments to enculturate best practices to reach optimal value for consumers, patients and communities served.Responsibilities Utilizing data analytics to identify trends, gaps, and opportunities for improving patient satisfaction and clinical outcomes. Translating feedback from the voice o