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Premier Health

Dayton, Ohio

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UF Health Shands Hospital - Gainesville

Gainesville, Florida

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University of Miami

Miami, Florida

Salt River Pima-Maricopa Indian Community

Scottdale, Arizona

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Mount Sinai Health System

New York, New York

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Mount Sinai Health System

New York, New York

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ISMIE Mutual Insurance Company

Chicago, Illinois

Cincinnati Children's Hospital Medical Center - Cincinnati, OH

Cincinnati, Ohio

BETA Healthcare Group

alamo, California

Healthcare Education Insurance Company

Gainesville, Florida

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UR Medicine - Department of Emergency Medicine

Rochester, New York

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Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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Mary Washington Healthcare

Fredericksburg, Virginia

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Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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AdventHealth

Orlando, Florida

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Foundation Health Partners

Fairbanks, Alaska

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UR Medicine - Department of Cardiology

Rochester, New York

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AdventHealth

Kissimmee, Florida

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Phoenix Children's

Phoenix, Arizona

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Foundation Health Partners

Fairbanks, Alaska

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Mary Washington Healthcare

Fredericksburg, Virginia

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BJC HealthCare

Saint Louis, Missouri

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Patient Liaison
Job SummaryFacilitates communication between patients, representatives, families, physicians, system employees, institutions, departments and community resources. Assists with providing a channel through which patients and representatives can resolve issues, concerns and unmet needs. Assists in coordinating the resolution of complaints and grievances within the system and the community. De-escalates situations which may cause harm within the system and provides a comforting and supportive atmosphere to patients, representatives, providers and staff.Job DutiesCollects and analyzes patient complaint and grievance data to identify opportunities to improve patient and customer services in a collaborative role with management.Investigates and analyses pati


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