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Risk Consultant
Partner with the Customer Services team to maintain and build customer relationships by managing questions and concerns with speed, accuracy and professionalism. Provides timely response and resources to customer inquiries including risk management and claims consultation, account management inquires, underwriting and coverage explanations and all other aspects of client needs. Specific Duties Maintain collaborative, professional and consultative customer-oriented relationship with MagMutual clients. Deliver exceptional customer service by answering client questions through resolution and conducting follow-up activities. Performs on-site clinical risk management activities in accordance with the department’s strategic plan
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