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Maimonides Medical Center Logo
Maimonides Medical Center

Brooklyn , New York

The Valley Health System

Las Vegas, Nevada

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Capital Health

Trenton, New Jersey

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Mount Sinai Health System

New York, New York

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ISMIE

Chicago, Illinois

Akahi Associates, LLC

Nationwide

Community Health Systems

FRANKLIN, Tennessee

www.betahg.com

Alamo, California

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BJC HealthCare

Belleville, Illinois

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Centura Health

Centennial, Colorado

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Banner Health

Mesa, Arizona

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WMC Health

Montebello, New York

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Telamon Group

Bay City , Michigan

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Vanderbilt Health

Nashville, Tennessee

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HCA Healthcare

Nashville, Tennessee

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ChristianaCare Health System

Wilmington, Delaware

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Duke University Health System

Durham, North Carolina

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ChristianaCare Health System

Wilmington, Delaware

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Foundation Health Partners

Fairbanks, Alaska

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Telamon Group

Flint, Michigan

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Patient Liaison
Job SummaryFacilitates communication between patients, representatives, families, physicians, system employees, institutions, departments and community resources. Assists with providing a channel through which patients and representatives can resolve issues, concerns and unmet needs. Assists in coordinating the resolution of complaints and grievances within the system and the community. De-escalates situations which may cause harm within the system and provides a comforting and supportive atmosphere to patients, representatives, providers and staff.Job DutiesCollects and analyzes patient complaint and grievance data to identify opportunities to improve patient and customer services in a collaborative role with management.Investigates and analyses pati


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