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Mount Sinai Health System Logo
Mount Sinai Health System

New York, New York

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Coverys

St. Paul, Minnesota

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Moffitt Cancer Center

Tampa, Florida

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Fenway Health

Boston, Massachusetts

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University of Pennsylvania and Penn Medicine

Philadelphia, New Jersey

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Express Employment Professionals Grand Junction

Grand Junction, Colorado

Akahi Associates, LLC

San Antonio , Texas

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Med-IQ

Nationwide

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Einstein Healthcare Network

Philadelphia, Pennsylvania

Parkland Health & Hospital System

Dallas, Texas

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Mount Sinai Health System

New York, New York

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Healthcare Risk Advisors

New York, New York

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South Shore University Hospital

Bayshore, New York

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Phoenix Children's Hospital

Phoenix, Arizona

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AdventHealth

Shawnee Mission, Kansas

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Phoenix Children's Hospital

Phoenix, Arizona

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Harris Health System

Houston, Texas

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Mary Washington Healthcare

Fredericksburg, Virginia

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MultiCare Health System

Puyallup, Washington

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Patient Liaison
Job SummaryFacilitates communication between patients, representatives, families, physicians, system employees, institutions, departments and community resources. Assists with providing a channel through which patients and representatives can resolve issues, concerns and unmet needs. Assists in coordinating the resolution of complaints and grievances within the system and the community. De-escalates situations which may cause harm within the system and provides a comforting and supportive atmosphere to patients, representatives, providers and staff.Job DutiesCollects and analyzes patient complaint and grievance data to identify opportunities to improve patient and customer services in a collaborative role with management.Investigates and analyses pati


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