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Hoag Hospital

Irvine, California

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Main Line Health

Bryn Mawr, Pennsylvania

Community Health Systems

FRANKLIN, Tennessee

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MedPro Group

Telework, New Jersey

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Moffitt Cancer Center

Tampa, Florida

The Doctors Company

Nationwide

Steward Health Care

Dallas, Texas

Akahi Associates, LLC

San Antonio , Texas

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Mount Sinai Health System

New York, New York

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Mount Sinai Health System

New York, New York

Confidential

Philadelphia, Pennsylvania

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Nuvance Health

Poughkeepsie, New York

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Baptist Health South Florida

Boynton Beach, Florida

Memorial Hermann

Houston, Texas

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The Brooklyn Hospital Center

Brooklyn, New York

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Kindred Hospitals

Tampa, Florida

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MultiCare Health System

Tacoma, Washington

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CHRISTUS Health

Tyler, Texas

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MultiCare Health System

Tacoma, Washington

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Patient Liaison
Job SummaryFacilitates communication between patients, representatives, families, physicians, system employees, institutions, departments and community resources. Assists with providing a channel through which patients and representatives can resolve issues, concerns and unmet needs. Assists in coordinating the resolution of complaints and grievances within the system and the community. De-escalates situations which may cause harm within the system and provides a comforting and supportive atmosphere to patients, representatives, providers and staff.Job DutiesCollects and analyzes patient complaint and grievance data to identify opportunities to improve patient and customer services in a collaborative role with management.Investigates and analyses pati


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