Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.

U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.

Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.

In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.

Position Summary

The SVPHV is a key senior leader for DUHS. This role has responsibility across DUHS for strategy development and implementation, marketing priorities, health system integration of heart services, School of Medicine Division/Health System alignment, daily operations and relationship management and quality oversight for 7 hospital affiliate sites. In total this scope represents approximately $350M in net patient revenue and greater than 1,100 FTEs across inpatient/ outpatient units, procedural labs, non-invasive imaging, perfusion, respiratory, cardiopulmonary rehabilitation, patient scheduling, cardiovascular informatics and registry functions.

Reporting Relationships

The SVPHV reports to the DUHS Executive Vice President & Chief Operating Officer for system-related responsibilities and to the President of DUH and SVP for DUHS for daily operations at DUH and will have responsibility also to the Heart Center co-directors – the Division Chiefs of Cardiology and Cardiovascular and Thoracic Surgery. 

Responsibilities

The SVPHV will have responsibility for planning, directing and coordinating initiatives around:

• Quality & Patient Safety
• Service Line Growth
• Patient Experience
• Physician Integration
• Consistency of Practice
• Strategy
• Content expert across health system

The SVPHV will assist in the further development of this service line in concert with the clinical chiefs, with the ultimate goal to ensure DUHS continues as a recognized premier provider of heart and vascular services worldwide. The SVPHV will help develop and formalize an integrated service line approach throughout DUHS.

The SVPHV will identify opportunities to grow the Service Line. The ideal candidate will have both an entrepreneurial spirit and track record of developing and growing service lines combined with a detail orientation and strong operations skill set. This position works collaboratively with the Hospital administrators and operational leaders at all sites.

Candidate Qualifications

Education

• MBA, MHA or related Master's degree required. Clinical background viewed as a plus.

Knowledge and Work Experience

• Candidates will have ten years of senior health care leadership experience in an academic medical center or complex health system, a deep appreciation for systemness and building strong network affiliations.
• Progressive administrative experience, preferably in heart and vascular services, where the position has required in-depth knowledge of operations, finance and business development.
• Demonstrated success in service line growth is strongly preferred.
• Track record of working collaboratively and building partnering relationships within and outside of their organization. It is fundamentally important that candidates have superb physician relations skills, with the ability to quickly establish oneself as a credible, confident, open leader who seeks input of others.
• Metrics-based approach to management that incorporates the ability to communicate expectations, monitor and discuss results in financial performance, quality and experience.
• A demonstrated commitment to continuous quality and performance improvement, a willingness to put in the effort to understand operations, responsively and diplomatically breakdown barriers and build bridges to achieve outstanding outcomes.
• A strategic and pragmatic thinker about cardiovascular product lines and new service initiatives. Using the organization's strengths wisely, takes appropriate risks to ensure cardiovascular services are well positioned in the constantly evolving world of health care.
• Leadership qualities that instill confidence, build teams ,promote diversity, equity, inclusion and belonging as well as champion the development of talent. Possesses high energy, is achievement and goal-oriented, has a strong work ethic coupled with a sense of urgency.  
• Aptitude for working in a changing environment and the ability to move agendas forward while dealing with differing levels of ambiguity and conflicting views.
• An executive with a positive and proactive management style, strong communication and interpersonal skills and the demonstrated ability to analyze complex problems and implement the required solutions.   

Procedure for Candidacy

Please direct all nominations and resumes to Karen Otto or Kerry Quealy preferably via e-mail, to DUHS_SVPHV@wittkieffer.com. Information that cannot be sent electronically may be forwarded to:

Karen Otto and Kerry Quealy

WittKieffer

2015 Spring Road, Suite 510

Oak Brook, Illinois 60523

Phone: 630-990-1370

The Duke University Health System values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.