JOB SUMMARY: Leads the operational implementation of the vision and direction for the area/department(s), the strategic operational plans to support the vision of the department(s) and the hospital, operationalizing the plans, and evaluating and or revising the plan as needed. Implements and maintains systems directed toward achievement of quality patient care outcomes, maximum involvement of the patient in his/her own plan of care, improvement of service levels, reduction of length of hospitalization, and reduction of costs. Serves as a leader and mentor within the area/department(s) and the hospital.
Ensures that patients and their families experience the benefits of patient focused care through the integrated skills of all care team members.
Leads the delivery of successful, high level, high level projects.
Identifies opportunities in alignment with organizational strategic plans, collaboration with senior stakeholders, directing project teams and delivery of regulatory and board level focused results on time and within budget.
Responsible for managing the operations, evaluating manager/employee performance, demonstrating customer satisfaction (internal & external) within the designated area/department(s) and strategic and operational planning and program development.
LEADERSHIP (ADVANCED): - Formulates a vision while motivating & guiding employees promoting engagement. Leaders state precise goals, ensures the commitment of individuals to those goals, defines the methods of measurement, and provides the incentive to accomplish measureable outcomes.
COMPLIANCE - (ADVANCED): - Demonstrates expert knowledge of the appropriate rules and regulations as they apply to the incumbent's department and work areas. Analyzes the rules and regulations for situations that are unusual and knows the inter- relationship and implication of various rules and regulations in other areas of the department. Understands the flow of rules and regulations beyond the work area and can converse intelligently about alternatives and make recommendations for more effective rules and regulations to senior management. May represent the company at regional industry organizations meetings for discussing rules and regulations.
BUSINESS RESULTS - (ADVANCED): - Develops and implements appropriate plans for attaining multiple, broad business results and tracks progress in meeting goals and objectives. Builds an implementation network that crosses business units and/or customers, which includes key constituents such as peers, subordinates, top management and customers. Able to alter short-term business goals to adapt to changes in long-term goals. Initiates, recognizes, and capitalizes on business opportunities. Able to detect subtleties in the marketplace indicating potential issues which may impact customer satisfaction, product quality, or profitability. Contributes to the construction of measurements which effectively add to the accomplishment of business goals.
QUALITY MANAGEMENT - (ADVANCED): - Successfully applies quality management techniques to challenging and complex situations. Uses techniques across multiple departments where business processes cross organizational lines. Demonstrates the ability to lead a group through quality management tasks resulting in measurable system, product and service improvements. Often takes a lead role in highly pressurized situations when there is a need to achieve superior results. Consistently delivers results in a creative and imaginative manner while setting a standard for others.
OPERATIONS PLANNING - (ADVANCED): - Demonstrates ability to anticipate resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for a diverse, multi-functional area. Continuously monitors and follows up on buyins and commitments. Competently handles multiple assignments, projects, and units simultaneously, balancing and scheduling tasks requiring dependencies and those which can be accomplished independently. Accurately estimates and plans complex projects and assignments. Improves work procedures and systems in the environment. Makes major contributions to the success of task force groups. Maintains perspective between the overall picture and the details.
PEOPLE MANAGEMENT - (ADVANCED): - Adapts management style to meet the unique needs of individuals. Trains and assesses others in the application of management techniques. Understands the nature of team dynamics and organizational behavior. Demonstrates the utilization and understanding of different styles of management to meet different individual needs of job objectives. Outstanding proponent of company values as applied on the job.
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period. Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As t...he largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.