Under the general direction of the System Director Risk Consulting Services, consults with corporate and entity leadership, staff and physicians in problem-solving and education relative to a wide variety of risk management issues within Fairview.
Leadership in coaching and modeling of risk management principles within assigned areas of responsibility and the larger FHS community.
Relationship-building that encourages consultation requests as well as formal and informal reporting of occurrences
Support quality/patient safety and management personnel, and physician leadership, in the open and honest search for causes of adverse events and the development of meaningful corrective action plans and other responses to adverse events
Participate in development and/or review of policies, procedures and guidelines which reflect statutory, regulatory, compliance or Joint Commission requirements and/or risk management principles
Participate in risk management education of FHS employees by a variety of modalities and opportunities, formal and/or informal (e.g. 1:1 with managers, policy development, staff meetings, just-in-time, seminars, LMS modules, articles, etc.). May also participate in educational opportunities for non-employee physicians.
Knowledgeable about uses of the FHS electronic occurrence reporting system and various FHS clinical documentation applications
Participation (as consultant or member) on selected standing or ad hoc committees
Report (or supports reporting) to identified senior administrators reportable adverse health events or other serious events which require administrative input or awareness
Exercise good professional judgment in triaging and responding to requests, involving appropriate managers/administrators and seeking advice from other professionals (Legal Office/outside counsel, Compliance, Privacy Officer, Security, etc.)
Report potential claims through established RM departmental processes without revealing protected peer review information
Rotational on-call responsibilities for the system
Ongoing personal risk management education
Stand up end-to-end subpoena process, including service of FHS employees as appropriate; review witness prep procedures; dissemination of subpoenas to various areas within FHS for response; and collection of witness and document fees.
Review and improve legal hold processes.
Review policies and procedures related to reporting and responding to various licensing boards; advise on reporting decisions and responses to board reports.
Bachelors degree in a relevant health care field
5 years of relevant clinical experience requiring excellent critical thinking skills
Graduate degree in related field (e.g. Juris Doctor, Master of Science in Nursing, Master of Healthcare Administration)
5 years of relevant RN clinical experience requiring excellent critical thinking skills
2 years of health care risk management experience
Certified Professional in Healthcare Risk Management (CPHRM)
Additional Requirements (must be obtained or completed within a period of time) :
Knowledge of clinical and general risk management principles in the health care environment
Excellent verbal and written communication skills
Clinical knowledge of substantial depth to enable the incumbent to ask the right questions and refer to appropriate experts
Use of computer hardware and software (Word, PowerPoint, Excel, electronic occurrence reporting system, various Fairview clinical applications)
Excellent presentation skills
Ability to collaborate and work with groups in problem-solving, formulating policy and designing education programs
Ability to communicate effectively with people with and without direct reporting lines
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.
Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.
Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership ...with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.