Oversee efforts to assure the highest possible quality of patient care through the regular ongoing analysis, review and evaluation of clinical outcomes, and patient experience scores; provide support through development of performance improvement (PI) plans.
Responsible for advising management on all potential areas of risk and loss and for advising on decisions on how to best minimize or eliminate loss.
Plan, organize, develop and coordinate additional associated and designated programs within the facility and/or setting in accordance with current federal, state, and local standards, guidelines, and regulations that govern such functions. Identify, report, and assist in controlling these programs, implementations, changes, etc. throughout the Crozer Health.
Analyze and synthesize data to maximize utilization of data in clinical decision-making, business and strategic initiative. Coordinate educational activities associated with orientation, ongoing training and accuracy if needed, based on findings.
Assess institution performance and volume load to target areas for improvement. Oversee strategy implementation while fostering open communication channels at all levels of interaction. Create improvement strategies at various levels of impact.
Will have working knowledge of regulations regarding data collection, submission and documentation. Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution. Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing advanced and efficient approaches to performing business related activities.
Responsible to comply with all regulatory agency requirements with skills associated in quality and risk management, including a broad knowledge base of healthcare health services, infection control, safety, and health regulations and standards.
Bachelor’s Degree in nursing from a nationally accredited nursing program preferred. Or a minimum of 5 years of working in the healthcare field performing project management. MSN will be given high priority
Certified Professional in Healthcare Quality (CPHQ) highly recommended. Required to obtain CPHQ within 2 years of accepting position.
Experience with data collection, basic statistics and statistical measurement tools, and data analysis.
Excellent interpersonal, communication and facilitation skills.
Must be organized and detail oriented. Experience with spreadsheet and word processing programs.
Lean Six Sigma certification given high priority
Evidence Based Practice (EBP) experience given high priority.
Crozer Health, the largest employer in Delaware County, is dedicated to providing a work environment that promotes professional growth and provides enrichment opportunities for its employees. Crozer Health is committed to the improved health status of those we serve.
Working with our community, our goal is to build a healthy place to live and work, and a sound environment in which to build and maintain our families. The health system offers competitive salary and benefit packages, receives consistently high employee satisfaction scores and offers employees a rich array of professional educational opportunities.
Equal Opportunity Employer
Internal Number: 34836
About Crozer Health
Crozer-Keystone Health System, the largest employer in Delaware County, is dedicated to providing a work environment that promotes professional growth and provides enrichment opportunities for its employees.The health system offers competitive salary and benefit packages, receives consistently high employee satisfaction scores and offers employees a rich array of professional educational opportunities.Provider OpportunitiesWith more than 300 dedicated physicians and advanced practitioners, the Crozer-Keystone Health Network provides employment opportunities to primary care and specialty physicians and advanced practitioners throughout Delaware County and the Philadelphia Suburbs.Nursing OpportunitiesCrozer-Keystone has full- and part-time nursing positions available at all four of our acute care hospitals. We are seeking registered nurses (RNs) for our Emergency Departments, Intensive Care Units (ICUs), Neuro ICU, Operating Rooms and Burn Treatment Center.