The Risk Manager, Senior assists the Director, System Risk Management in planning, directing and coordinating the system-wide programs for MultiCare Health System Risk Services. This position, located in Puyallup, Washington, is for MultiCare’s Behavioral Health Network and Wellfound Behavioral Health Hospital and has a matrixed reporting relationship for both entities.
The incumbent oversees selected programs to ensure that risks are identified, analyzed and controlled. This position serves as a resource to physicians, leadership and staff in clarifying, as well as mitigating or resolving risk management issues or potential risk management issues.
Responsibilities include organizing, coordinating, and carrying out programs to control the clinical risks associated with patient care services. The Risk Manager Senior collaborates with other risk managers, patient safety specialists, patient advocates, infection prevention specialists and others to; prevent and mitigate patient harm and the associated potential professional liability exposure; to ensure regulatory compliance with respect to the management of adverse patient events and patient grievances and to assess and manage any event, activity or program that may involve significant risk of patient harm on a proactive or reactive basis.
This position requires the ability to interact effectively with executives, clinical leadership and management, as well as patients and their families to develop and implement mitigation strategies to resolve and/or mitigate patient safety concerns and adverse outcomes of care. The position requires knowledge of behavioral health risk management, healthcare operations, accreditation standards, and regulations, as well as the ability to apply them. It also requires the skills necessary to facilitate, negotiate and investigate matters of a sensitive and confidential nature.
This position requires the ability to interact effectively with MultiCare's executive and clinical leadership and management, as well as patients and their families to develop and implement mitigation strategies to resolve and/or mitigate patient safety concerns and adverse outcomes of care. The position requires an intimate knowledge of healthcare operations, accreditation standards, and regulations and the ability to apply them. It also requires the skill necessary to facilitate, negotiate and investigate matters of a sensitive and confidential nature.
Four to five years of experience managing professional liability events in a health care risk management setting and/or professional liability claims experience is preferred
Four to five years of experience as a clinician and/or equivalent work experience in a health care setting is preferred
Four years of experience working with the public to resolve disputes or equivalent work experience is preferred
Four to five years of experience developing and using databases to report information is preferred
Four to five years of experience in risk management or the like required
Consideration may be given to internal candidates not meeting the minimum qualifications
Bachelor's Degree required
Master's Degree in MPH, MBA, MPA, Nursing, and/or a Juris Doctorate degree is preferred
Risk Management credentials, such as the Associate in Risk Management (ARM) or certificate program in Healthcare Risk Management (CPHRM) are preferred or obtained within 1 year of hire
Internal Number: 87700
About MultiCare Health System
MultiCare is a not-for-profit healthcare system with roots that go back well over 100 years, since the founding of Tacoma’s first hospital. Today, we are the largest community based, locally governed health system in the state of Washington with more than 20,000 team members, including employees, providers and volunteers. At MultiCare, we’re driven by a desire to make healthcare better, more affordable, and easier access. We are changing lives for the better and that makes our lives better, too.
We are a very different organization than we were just a few years ago — larger, more diverse, embracing the changes that come our way as health care continues to evolve. But our commitment to our mission — partnering for healing and a healthy future — and our dedication to the health of the many communities we serve remains constant and unwavering.
Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.