Responsible for the overall management of the Risk Management
The following programs are part of the Risk Management program: Risk Management, OSHA, Employee Immunization & TB Screening programs, FTCA, Clinical Safety Inspections and Claims
Responsible for the management and processing of FTCA claims-related activities and serves at the claims point of
Consults with providers/leaders regarding issues involving Risk
Conducts regularly scheduled Risk Management meetings with leaders to monitor Incident
Act as CHC’s resource for risk
Ensures compliance with regulatory agencies including AAAHC, HRSA, OSHA as it relates to Risk
Partners with other HR leaders on FTCA and liability coverage cases including claims
Monitors all Risk incidents and ensures follow up is
Collects, analyzes and trends data on patient incidents utilizing the Incident Reporting system and investigates as
Facilitates root-cause analysis of adverse events, participates in development of action plans and monitors implementation and evaluation of action plans.
Ensures the confidentiality of all data collected for the risk management
Prepare reports and presents trends to the Executive Team, QIC and CHC Board of Directors as directed.
Responsible for developing training and documentation for risk management
Reports risk concerns to the attention of Executive Team, Regional Directors/Managers and recommends corrective
Responsible for developing policies and procedures that prevent harm to employees and property.
Administrator of the COVID-19 Respiratory Protection Program.
Develops annual Risk Management and works with the Corporate Director of Nursing to develop OSHA and Infection Control compliance
In collaboration with the Credentialing Manager:
Represents CHC in legal proceedings when required
Reviews the potentially compensable events (PCEs)
Responsible for oversight of the Federal Tort Claims Act (FTCA) program
Reports appropriate PCEs to FTCA program
Assists in the resolution of conflicts among patients, providers, and CHC to avoid claims
Manages handling of lawsuits and prepares the necessary material and records for a legal defense under the direction of FTCA or other CHC defense counsel
In collaboration with the Corporate Director of Nursing:
Provides assistance on Infection Control programs and initiatives
May develop education classes for clinical support staff in partnership with Corporate Director of Nursing
Partners with the leaders to conduct Clinical Safety/Risk
Reviews and investigates patient complaints related to clinical operations as
Accompanies the OSHA inspector during an
Develop policies and procedures that minimize job-related hazards in collaboration with other leaders.
Assists with management of exposure under the Workers Compensation
May conduct inspections and informs management of areas to ensure compliance with State and Federal laws or CHC policies and
Assists in the development and participates in contingency plans of organizational disaster preparedness and patient safety
Promotes occupational health and safety within
Provides N95 mask fittings to appropriate staff personnel with assistance from nursing.
Assures appropriate training/certification completed for staff performing N95 mask fittings.
Employee Immunization and TB Screening Programs:
Oversees the employee immunization program including flu shots, Hep B and TB Assessment and Screening in coordination with VP/CMO & Associate Medical
Participates in projects including QIC quality
Performs other duties as
Must travel to all CHC locations as
Must maintain a valid Florida Driver’s
Minimum of 3 years’ experience performing Risk Management practices in a healthcare setting
Healthcare experience should be recent and within a clinical setting.
Experience with successful Regulatory Surveys strongly preferred.
Knowledge of risk management compliance laws and regulations required.
Possess a valid Florida Driver’s
Risk Management Certification or must be obtained within two years of employment.
Internal Number: 1731
About Community Health Centers, Inc.
Community Health Centers (CHCFL) is an organization of Central Florida family health centers that provide high-quality, affordable medical, pediatric, dental and pharmacy care. We are staffed with expert physicians & dentists that you can trust.
Our goal is to help you and the people you love most stay healthy or return to good health. Since our first family health center opened in 1972, Community Health Centers has provided our patients with timely, affordable and quality care; because to us, they aren’t just people in a waiting room. They are a part of our family.