The Executive Director of Enterprise Risk provides strategy, decision support, organizational planning and operational leadership to effectively direct enterprise risk funding, captive operations, claims management, and administration of the enterprise risk management (ERM) program and systems that support the analysis of associated data, claims and litigation. Responsible for the development and execution of a multi-phase enterprise risk management strategy using a formal and systematic approach to the identification, assessment, prioritization and reporting of risks. Ensures the integrated risk management approach is closely aligned with the enterprise strategic and annual planning processes by providing thought leadership and extensive subject matter expertise. Oversees the execution of sustainable reporting and monitoring processes that embed risk management practices into the enterprise culture to more effectively mitigate risks.
Directs the leadership of Property and Liability Insurance Programs by evaluating enterprise risks and recommending strategies to effectively protect assets and minimize liabilities.
Directs the evaluation of property exposures and construction risks.
Directs the establishment of comprehensive risk funding programs, including all interactions and negotiations with commercial insurance markets.
Leads insurance broker and other vendor relationships.
Has oversight, responsibility, and direction of annual insurance budget and associated allocations.
Develops strategy and lead management of the captive subsidiary, CCHSICo, by assuring compliance with all regulatory matters. Has responsibility for actuarial reviews, policy issuance, and reinsurance treaties.
Serves as Chair of Claims Review Committees; oversight for enterprise liability claims processes, including risk management information system (RMIS), claims reporting, establishment of reserves, claims adjudication, compliance with The Centers for Medicare & Medicaid Services (CMS); oversight for management and reporting of non-liability insurance claims; e.g., property, auto, Directors and Officers (D&O), employment practices, crime, and cyber.
Leads the development and implementation of a multiphase Enterprise Risk Management (ERM) program that provides a formal and systematic approach to the identification, assessment, prioritization and reporting of risks.
Develops a strategy that leverages the ERM process to identify an enterprise risk profile that categorizes individual risks based on their impact upon the enterprise’s ability to meet its strategic objectives.
Leads the risk assessment and mitigation processes whereby risk components are evaluated according to their likelihood of occurring and potential impact should they occur.
Develops, implements and assesses risk mitigation activities to evaluate risk response effectiveness.
Serves as Chair for the Enterprise Risk Management Steering committee and presents enterprise risk management findings and recommendations to executive management, including the Audit Committee of the Board of Directors.
Develops and executes strategies for both self-insured workers’ compensation and commercially insured programs by creating and maintaining reporting policies and procedures for on the job injuries and illnesses.
Has oversight responsibility for accurate and comprehensive Occupational Safety and Health Administration (OSHA) logs and other regulatory reporting and workers compensation information system.
Ensures accurate, timely and efficient practices and reporting to manage the claims process, including third party administrators and outside counsel relationships.
Provides executive support for clinical risk management efforts by maintaining partnerships with Clinical Quality and Risk Management functions, including the safety event reporting system (SERS) and Disclosure programs.
Partners with Clinical Operations, Institutes, and Regional Hospitals to develop world class risk management programs by evaluating risk, claims, and litigation information and implementing effective mitigation activities.
Serves as chair for the Risk Steering Committee.
Reviews Insurance and Indemnity provisions in all contracts in consultation with Law Department.
Demonstrates strategic and very high level knowledge of applicable statutory, regulatory and administrative requirements relative to departmental operations and ensures compliance with the same.
Prepares multiple departmental budgets and ensures that the departments operate in compliance with allocated funding.
Other duties as assigned.
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action
Demonstrated history of working in a matrix environment in a collaborative manner
Demonstrated change leadership ability to accomplish results and meet deadlines and commitments
Possess strong interpersonal and communication skills
Demonstrated analytical and logic skills with a focus on fact-based decision making
Demonstrate strong communication and relationship building skills with the ability to influence others to achieve objectives
Strong networking/consulting skills with good internal/external links
Ability to interpret and communicate technical information into business language
Must thrive in a fast paced environment where multi-tasking and prioritization is necessary
A minimum of 15 years of professional and functionally relevant experience, including 7 years of demonstrated management experience.
Offset: Master's degree and 13 years of experience.
Manual dexterity to operate office equipment.
Normal or corrected vision, hearing and speech.
PERSONAL PROTECTIVE EQUIPMENT:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic and its system hospitals (Cleveland Clinic) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic’s Smoking Policy will be permitted to reapply for open positions after 90 days. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic facility.
Cleveland Clinic is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities