Partners with administrative and Executive Leadership, Physicians, and nursing departments on processes and strategies related to improving patient safety. Manages the investigation of reported safety events, and other quality review processes. Provides guidance and consultation on quality and patient safety processes to assist leadership and organizational committees in their pursuit of quality improvement.
Manages the investigation, review, and root cause analysis of high risk, high harm Patent Safety Alerts (PSAs), quality review processes and their associated corrective action plans using the Virginia Mason Production System (VMPS) and quality improvement tools.
Provides guidance and consultation on quality and patient safety processes to assist section leadership and organizational committees with information to improve quality. Presents different notions of safety and risk with executives, accountable leaders and members of the healthcare team.
Acts as patient safety resource to all Virginia Mason Memorial (VMM) employees, designing and presenting effective risk management education programs.
Administers, supports, and manages the safety incident reporting system
Conducts special projects/audits as assigned.
Provides coaching for disclosure of unanticipated events, responds to urgent/emergent patient safety support calls.
Demonstrates a high level of discretion in regards protected patient information and organizational information.
Virginia Mason Memorial, part of the Virginia Mason Health System, is made up of a 226-bed hospital as well as 20+ primary care and specialty care practices/services. We are a nonprofit community hospital that has served Central Washington's Yakima Valley for more than 60 years. We are seeking remarkable employees with a passion for patients and customer service to add to our growing team!
We offer a three-tier benefit plan including medical, dental, vision coverage, plus a generous 401K plan (with matching!), life insurance options, competitive compensation, an employee wellness clinic and leadership development and education.
Why do we do what we do? As the region’s leading health care provider and Yakima’s largest employer, we believe that by improving health, we can transform Yakima! Our vision is to "create healthy communities one person at a time." This means that each member of our award-winning team works to provide our patients, and their families, with the best medical and individual care possible. We work together to demonstrate our values of Respect, Accountability, Teamwork, Stewardship, and Innovation for everyone who walks through our doors, patients and coworkers alike. We would love to hear from you!
“Virginia Mason Memorial provides reasonable accommodations to assist qualified individuals in order to perform the essential duties/requirements their job requires. The description is intended to provide only basic guidelines for meeting job requirements and serves as merely a summary rather than a complete listing of duties. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. This job description does not constitute a contract as employment is at will.”
Education: Bachelor’s degree in Business Administration or related field required. Master’s degree preferred.
Experience: Three years of experience in a healthcare or clinical setting required, preferably in a patient safety and/or risk management capacity. Clinical training and experience required. Experience in patient facing roles such as Registered Nurse, pharmacist, physician assistant, ARNP, or Physician preferred.
Licenses/Certificates/Registration: Washington State (DOH) Registered Nurse licensure preferred.
Internal Number: 13719
About Virginia Mason Memorial Hospital
Virginia Mason Memorial, part of the Virginia Mason Health System, is a 226-bed acute-care, not-for-profit community hospital that has served Central Washington's Yakima Valley for nearly 70 years.
Virginia Mason Memorial includes:
•Physicians - Virginia Mason Memorial has a multispecialty team of more than 300 physicians, offering primary care and a broad range of specialty care.
•Hospitals - Virginia Mason Memorial operates an acute care hospital in Yakima, licensed for 226 beds, which includes one of the region's busiest Emergency Departments.
•Clinics – Virginia Mason Memorial includes a network of clinics in the Yakima area.
•Philanthropy - The Memorial Foundation is the fund-raising division of the health system and operates with a volunteer board of directors.