Become part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
The Director of Clinical Risk Management develops and implements risk management initiatives in accordance with state and federal laws. This position both administers and operationalizes UNC Medical Center’s risk management program on daily basis, including direction of clinical risk managers; documenting, managing and analyzing risk management data; conducting targeted risk management education; implementing targeted risk mitigation strategies; and providing risk management consultation with the objective of promoting patient safety and loss prevention activity in protection of organizational assets.
Description of Job Responsibilities:
Oversees and implements a comprehensive Risk Management Program in a manner that fulfills the mission and strategic goals of the organization while complying with state and federal laws and related accreditation standards.
Provides leadership and management oversight to direct report employees including overseeing workflow, workloads, responsibilities, professional development, work schedules, performance standards and requests made by stakeholders to the clinical risk managers to ensure alignment with strategic initiatives of the organization.
Creates and encourages high performance, teamwork and collaboration.
Develops and implements risk management plan, standardized policies, procedures and practice standards as they relate to clinical risk management.
Develops innovative approaches intended to reduce the frequency and severity of medical malpractice and patient injury claims. Establishes methods, policies, and protocols to avoid, reduce, and minimize risk.
Supervises and participates in the identification, measurement and assessment of risk through data collection, aggregation, quantitative and qualitative analysis and reporting of trends by area, severity, frequency and location. Reviews data and interpret statistics to identify trends of emerging liability exposures.
Follows an enterprise risk management framework based on the ISO 31000 standard.
Oversees and participates in risk management education for employees and physicians in relevant risk management topics, both standard basic education and complex focused topics as needed and/or requested.
Provides clinical risk management expertise and consultation to all physicians and employees insured by The University of North Carolina Liability Insurance Trust Fund.
Oversees the investigation of clinical events including sentinel events, near misses, and significant adverse events; leads and/or participates in the development of root cause analyses.
Oversees the incident reporting database; monitors incident reporting system for patient harm events and unanticipated outcomes and investigates accordingly.
Collaborates with assigned departments, Quality/Performance Improvement, Medication Safety Officer and Patient Safety Officer to establish quality and safety goals; participates on hospital quality and patient safety committees. Develops Board and various committee summary reports of event trends and risk mitigation activities.
Participates in professional organization programs throughout the risk management industry by presentation submissions, committee work, or other roles.
Professional Experience Requirements:
Seven (7) years of experience in administration, patient care or risk management in a hospital setting which includes five (5) years of management experience. CPHRM preferred.
Knowledge, Skills, and Abilities Requirements:
Ability to analyze, classify and rate risks, exposure and loss expectancies
Ability to foster effective working relationships and build consensus
Ability to mediate and resolve complex problems and issues
Ability to provide leadership and influence others
Ability to research, write and present effectively on risk management topics and trends
Ability to think critically, develop conceptual strategies
Ability to project manage in addition to day-to-day function
Knowledge of computer systems and software used in functional area
Knowledge of local, state and federal regulatory requirement related to the functional area
Knowledge of principles and practice of risk management activities such as risk identification/reduction, loss control, asset protection
Knowledge of principles and practices of organization, administration, fiscal and personnel management
Primary Location: Chapel Hill, North Carolina, United States
Shift: Day Job
Internal Number: MAN002C1
About UNC Health Care
UNC Health Care is a not-for-profit integrated health care system owned by the state of North Carolina and based in Chapel Hill. Originally established Nov. 1, 1998, by N.C.G.S. 116-37, UNC Health Care currently comprises UNC Hospitals and its provider network, the clinical programs of the UNC School of Medicine, and nine affiliate hospitals and hospital systems across the state.