Providence is calling an Executive Director, Strategy and Business Development to Providence Health & Services in Spokane, WA.
The Executive Director, Strategy and Business Development provides business development leadership for the implementation of strategic business development ventures and service line development for the PHC Service Area, including but not limited to physician recruitment, collaborative joint ventures with other providers and partners. S/he will also develop business plans and other documents as required to support business decisions, program development and implementation. The incumbent provides leadership and coordination on development of construction projects, coordinates and develops annual goals and objectives, and is responsible for the strategic planning process of the Service Area. The Executive Director will also provide staff support for the Planning Council of the Service Area and Planning Committee of the Board, as well as, input and support to various Regional and System groups, committees, initiatives and projects.
Additionally, the incumbent has primary responsibility for balanced service line portfolio to achieve the PHC growth goals in pursuit of its Tertiary Medical Center strategy. The position oversees the portfolio development and ongoing market management of all service lines within PHC to ensure seamless patient management along the care continuum offering cost efficient and high quality services that are competitive in the marketplace. Duties include guiding 3 year strategic plans consistent with the PHC Strategic Plan, conducting annual goal setting, performance monitoring, physician relationship strategies, outreach program and performance improvement initiatives. This position is accountable for assessing, planning, developing and implementing strategies and tactics to achieve optimal financial performance, cost efficiency, clinical superiority, and market leadership. The incumbent will work with physicians and administrative colleagues, providing information and analysis for the planning, direction, and development of assigned service lines.
The Executive Director, Strategy and Outreach will be responsible for the following functions:
Active participant and member of the PHC/SHMC Senior Leadership team by furthering achievement of strategies, goals and objectives and reporting systems: Actively and willingly participates in assigned committees, task forces and other work groups. Attend management/retreats and/or other management functions. Participates in management skills development.
Lead strategy and vision for the PHC service area using data driven approach to development of business plans, programs, goals and objectives: Responsible for and leading in new business strategies such as physician ventures, partnership and other joint ventures developed throughout the PHC service area in partnership with respective executives. Lead development of Strategic Plans, annual goals, and objectives and necessary reporting systems.
Establish and maintain the PHC Service Line management structure including chairing the PHC Service Line Council and participate on each Advisory Council to represent Service Plans, objectives, and resource needs within PHC Growth, Leadership, and Stewardship Councils to coordinate market and operational needs, engage physicians in objectives, and achieve organizational growth targets.
Ensure that meetings are held within a structured model. (i.e., Medical, Operational and Executive Leadership report high satisfaction with Service Line and product development performance on annual survey of leader; organizational growth targets included in PHC LRFP and Annual budgets).
Lead service lines/departments to ensure training and modeling of High Reliability standards with, patients, family members and other caregivers. Direct the development of effective Services Line marketing and outreach programs, to achieve growth and NOI performance goals. Participate in PHC Service Line and organizational committees to coordinate market and program development across the PHC Service Area.
Conduct routine Service Line portfolio review to and makes overall strategic recommendations to ensure PHC growth aspirations can be achieved on an annual basis as well as ensure a balanced market performance position.
Establish in collaboration with Finance, growth targets for LRFP process as well as annual budget growth goals.
Ensure that growth targets are established and tracked on an annual, quarterly, and monthly basis.
Participate in PH&S committees and projects to ensure System best practices are shared and incorporated into Service Line strategies and structures.
Establish and review plans per annual process targets. Plans must display action plans in regard to work plans, meetings held, etc.
Coordinate merger/affiliation work at the service line level with other organizations, including coordinating contract development/opportunity assessment / operational set up.
Serve as a business development consultant to Medical and Operational Leaders in the process of bringing growth ideas to new product execution on time: Product idea to execution process. Must also achieve timeline expectations as measured by project target goals.
Ensure that service Line specific plans created, reviewed, and implemented per plan expectations.
Ensure best practices are shared and consistently applied across all Service Line: Documented evidence of best practice tools and adoption rate among Service Lines.
Above all, we are looking for a servant leader whose personal and professional background demonstrates a genuine passion for the mission and core values of Providence St. Joseph Health. You have a style that emphasizes openness, collaboration, visibility, and connectivity. A strong, confident, results-oriented, and decisive leader with the capacity to balance the big picture and strategic perspective with a focus on operations and the details of execution. You can articulate how your work improves healthcare delivery in the communities that we serve.
Required qualifications for this position include:
Bachelor's degree in a related field.
Prior experience in payer contracting, marketing and analytic initiatives.
Substantial and progressively responsible high level experience in complex integrated delivery systems with progressive roles and accountability in a heath care environment.
Preferred qualifications for this position include:
An advanced degree (MBA or MHA / MPH).
Coursework or training in Change Management.
Ability to exhibit leadership in Joint Venture Development, acquisitions, and co-management agreements.
Experience in managing organizational Board of Directors.
About the department you will serve.
Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.