Under the direction of the Director of Risk Management, the Risk Manager is responsible for assisting in the compliance of the risk management program, including the identification, evaluation and treatment of risk in the organization. The Risk Manager participates in managing a systematic approach to identify, assess, and treat actual and potential exposures to loss through adverse event investigation and Root Cause Analysis. The Risk Manager reviews and analyzes incident reports (RL Solutions), assess the severity/harm to patients, conducts investigations with local and senior leadership and frontline staff. The Risk Manager will help to develop reports to review and monitor trending analysis to identify opportunities for improvement opportunities. The Risk Manager will assist the Directors of Risk Management, Quality and Safety, and the Chief Medical Officer with the compliance of the System-wide Quality and Safety Plan consistent with board approved plans and regulatory and standard setting agencies. The Risk Manager will review and assess adverse events for compliance with regulatory agencies to comply with required reporting to the DPH, DMH and any other required agency. The risk Manager will additionally support the activities of designated risk and patient safety committees or other duties as directed. This position is located at Holy Family Hospital.
Statement of Other Duties
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked perform other job-related duties beyond those explicitly described.
ò Two to five years experience within a hospital risk management department with a focus on patient safety, risk management or quality improvement. Experience and/or demonstrated understanding of root cause analysis and FMEA analysis.
ò RN preferred or other Clinical background to provide for appropriate investigation of clinical events
ò BS required , MS preferred
Strong computer skills, including Microsoft office products ie Word, PowerPoint, Excel
ò Strong interpersonal skills, ability to work across disciplines
ò Ability to analyze data, formulate meaningful information
ò Ability to work with highly sensitive and confidential information with appropriate discretion
ò Able to communicate verbally and in writing in the English language
ò Training in patient safety or risk management and quality/performance
ò Improvement methodology, concepts, education and implementation
ò Membership and active participation in professional organization(s)
ò Certified Professional in Healthcare Risk Management (CPHRM), preferred
Internal Number: I54640
About Holy Family Hospital
For more than 60 years, Holy Family Hospital has been caring for you and your loved ones. Our patients have access to a full range of excellent health care across our two campuses: Holy Family Hospital in Methuen and Haverhill. Our service areas include greater Merrimack Valley and southern New Hampshire.
Holy Family Hospital is a 320-bed full-service, acute care hospital with two campuses located in Methuen and Haverhill, Massachusetts. Both locations, Holy Family Hospital-Methuen, and Holy Family Hospital-Haverhill, provide comprehensive inpatient, outpatient and 24/7 emergency services, including eICUs. With first class specialists, innovative treatment options and state-of-the-art technology, both of our hospital campuses provide exceptional care throughout the greater Merrimack Valley and southern New Hampshire.