The Director of Risk Management develops, implements, leads and maintains a comprehensive system-wide Risk Management program. The Director organizes and administers the D-HHS Risk Management Program and coordinates all program activities as well as supports Claims Management with identification of potential compensable events.
Trains and develops senior personnel in departments on the role of risk management, the risk management program, clinical risks, and a systems-based approach to incident management and principles of a just culture.
Develops and maintains a written risk management plan including the annual evaluation of the plans’ effectiveness.
Directs workloads and requests made to the risk managers to ensure alignment with strategic initiatives of the organization.
Collaborates with Quality Improvement in overseeing internal incident reporting.
Conducts system analysis to identify patterns that can result in potentially compensable events.
Develops Board summary reports of event trends, risk mitigation activities and action plans.
Collaborates with the medical staff and organizational leadership in the investigation of clinical events including sentinel events, near misses, and significant adverse events; leads and/or participates in the development of root cause analyses.
Works with various boards, committees, management, and care providers to develop common expectations and understandings for the risk management and captive insurance program.
Review data and interpret statistics to identify trends of emerging liability exposures.
Establishes methods, policies, and protocols to avoid, reduce, and minimize risk. Reviews with departments, medical staff, and administration.
Performs other duties as required or assigned.
Master’s degree with 7 years of experience in the health care field with experience in health care risk management, or the equivalent in education and experience required.
Strong knowledge of healthcare clinical fundamentals, patient safety standards, and performance improvement standards.
Demonstrated leadership skills including professional demeanor, excellent critical thinking skills, and strong verbal and written communication skills.
Leadership acumen and experience; someone who can be innovative and function as a change agent.
Strong proficiency with word processing, spreadsheet software, systems management and data entry.
Experience with managing and developing an ERM (Enterprise Risk Management) function is strongly desired.
Required Licensure/Certification Skills:
Certified Professional in Healthcare Risk Management (CPHRM) and/or
Associate in Risk Management (ARM) or
Certified Professional in Patient Safety (CPPS).
The Dartmouth-Hitchcock health system stretches over New Hampshire and Vermont and offers the quintessential New England experience. With no income or sales tax, this beautiful area combines history, industry and business and has been ranked consistently as one of the best places in the US to live and work. With destinations like Boston, New York, the seacoast and ski country within driving distance, the opportunities - both career and personal - truly make New Hampshire the ideal place to work and play.
Applicants are encouraged to apply online, Req #190001D5:
Dartmouth-Hitchcock is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, gender identity or expression, or any other characteristic protected by law.
Internal Number: 190001D5
How can the lifestyle in New Hampshire and Vermont compliment your career? You can have amazing 4-season living with a career at one of the top health systems in the country. The Dartmouth-Hitchcock health system stretches over New Hampshire and Vermont and offers the quintessential New England experience. With no income or sales tax, this beautiful area combines history, industry and business and has been ranked consistently as one of the best places in the US to live and work. Anchored by the academic Dartmouth-Hitchcock Medical Center in Lebanon, NH, the system includes the NCI-designated Norris Cotton Cancer Center, the Children's Hospital at Dartmouth-Hitchcock; 4 affiliated hospitals and 30 Dartmouth-Hitchcock ambulatory clinics across the region. We are close to the urban centers of Boston, New York and Montreal, but also offer proximity to the seacoast and multiple top-tier ski mountains within a short driving distance. Throughout New Hampshire, the opportunities – both career and personal – truly make our area the ideal place to work and play.Dartmouth-Hitchcock is an equal opportunity employer and all qualified applicants will receive consideration for employment without ...regard to race, color, religion, gender, national origin, disability status, veteran status, or any other characteristic protected by law.