Seattle Cancer Care Alliance (SCCA) brings together the leading research teams and cancer specialists of Fred Hutch, Seattle Children’s, and UW Medicine. One extraordinary group whose sole mission is the pursuit of better, longer, richer lives for our patients. SCCA's purpose is to provide state-of-the-art, patient and family centered care; support the conduct of cancer clinical research and education; enhance access to improved cancer interventions; and advance the standard of cancer care regionally and beyond.
Every individual at SCCA plays a unique role in supporting our mission. Our collective success hinges on each of us conducting ourselves in accord with a set of core values:
We are patient-centered. Everything we do must be linked to our ability to deliver better, safer outcomes for our patients.
We are innovative. We nurture an environment that fosters unconventional thinking, a passion for discovery, and the open-mindedness to invite discovery from unexpected places.
We are respectful. We are deeply respectful of our patients, their families, and each of our colleagues who serve them in so many different and important ways.
We are collaborative. We understand that asking for and offering help in how to do better is not just a right, but among our most important responsibilities.
We are agile. We cannot just be comfortable with change; we must embrace it as proof that we are making progress.
We are responsible: Because our work is focused on people's well-being, we approach it with the highest level of ethical, fiduciary, and environmental responsibility.
This is an extraordinary opportunity to lead disruptive continuous innovations in the fight against cancer.
The Risk Manager position is responsible, under the guidance of the General Counsel, for providing risk management services to Seattle Cancer Care Alliance (“SCCA”). The Risk Manager exercises independence in performing assigned duties and responsibilities. The Risk Manager strives to carry out the essential position accountabilities in a timely manner in response to client needs.
The Risk Manager is responsible for managing all medical malpractice lawsuits, claims and potential claims and interfacing with outside legal counsel as necessary. The Risk Manager is responsible for identifying and evaluating liability exposure and mitigation coordination. Further, the Risk Manager serves as the primary resource for providers and staff regarding risk management issues. The Risk Manager collaborates with colleagues regarding analysis of potential and filed claims, and coordinating with SCCA’s affiliated institutions. A successful Risk Manager in this role will keep current and up-to-date with regard to trends in enterprise risk management, and shape a robust Risk Management program at SCCA.
The Risk Manager works to foster and maintain a team focused approach to the delivery of risk management services for SCCA. The Risk Manager is supervised by the General Counsel who helps in coordinating, directing and providing services. The Risk Manager regularly interacts with all levels of the organization, developing and maintaining effective working relationships to provide the best advice.
Job Summary and Scope of Responsibilities:
Management of medical malpractice lawsuits; claims and potential claims.
Identification and evaluation of liability exposure and mitigation coordination.
Serve as a resource for providers and staff regarding risk management issues
Management of medical malpractice lawsuits and claims with legal counsel as appropriate.
Management (investigation, evaluation, and response) of quality of care complaints with potential liability exposure.
Collaboration with Quality and Patient Safety colleagues regarding the analysis and follow-up action of incidents and serious events with potential liability exposure.
Initiate and coordinate mitigation as appropriate, e.g. write offs, reimbursements, etc.
Act as a liaison between patients/families and the healthcare team via verbal and written communication.
Alert leadership about matters with potential liability exposure in timely and thorough manner.
Act as a resource and consultant on risk related matters including but not limited to informed consent, documentation, disclosure of errors, patients with disruptive behaviors, risk related policy matters.
Provide risk management educational presentation/summaries to providers; staff; and committees.
Coordinate with University of Washington, Seattle Children’s Hospital, and Fred Hutchinson in the management and resolution of lawsuits, claims, complaints or incidences across the alliance as appropriate.
Knowledge of the healthcare environment and a minimum of 3 years previous experience in clinical risk management.
Proven ability to work effectively and collaboratively with patients, providers, leadership and staff.
Excellent verbal, written, and interpersonal skills.
Excellent judgment, analytical, assessment, negotiation and problem solving skills.
Personal attributes include an individual who is conscientious, ethical, empathetic, mature, approachable, and objective.
Ability to set priorities in complex and fast paced environment.
Fluent in medical terminology.
Proficiency in basic computer skills.
Healthcare Clinical Degree
CPHRM (Certified Professional in Healthcare Risk Management)
Our Commitment to Diversity
We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We are proud to be an Equal Opportunity and VEVRAA Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability, marital or veteran status, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at email@example.com or by calling 206-667-4700.
Internal Number: 12964
About Seattle Cancer Care Alliance
The Seattle Cancer Care Alliance (SCCA), located in Seattle, Washington, is part of a dynamic collaboration among three organizations known nationally and internationally for their patient care and research: Fred Hutchinson Cancer Research Center, University of Washington, and Seattle Children's. Over the past 25 years, these institutions have worked together to support their mission of adult and pediatric oncology patient care services, research and education.