Position is responsible for administrative maintenance of a QM system (MIDAS) as well as coordinating data using report writing and other tools to abstract data from other systems/sources. This information is provided to providers and teams to improve processes and outcome for patients at Phoenix Children's Hospital.
This Applications Support Analyst provides information for performance monitoring and decision-making. This includes query development, report production and data analysis. Incumbent must partner with teams to generate and interpret results and compile information into appropriate formats for audience.
Participates in implementation projects by completing all assigned project tasks
Collects and analyzes data from multiple areas, identifies patterns and prepares presentation of results.
Validates data to ensure integrity and consistency across multiple report and data sources. Review data for problem identification and significance. Maintain a working knowledge of standards related to industry or area.
Maintains a working knowledge and ability to configure and troubleshoot applications/equipment used in providing data. Utilizes data in the most efficient manner and presents data in the most effective and appropriate display for the intended audience.
Acts as resource to management and peers on use of information and/or application based on area of expertise.
Confirms understanding of project needs and personal assignments.
Escalates when necessary
Identifies needs and participates in process improvement initiatives (e.g., rounding, committees)
Takes direction, works well individually and within a team.
Proactively assess and meet customer data analytic needs.
Effective partner with QM staff in supporting the improvement of healthcare systems.
Consistently produces quality work product that is accurate, complete and detailed.
Leverage the use of data systems to effectively data mine for potential innovative solutions for solving problems.
Performs basic design, configuration, testing, and implementation of clinical applications in cooperation with IT.
Prepares support documentation, test plans, specifications, basic workflows and task plans in cooperation with IT.
Consistently demonstrates a collaborative communication style.
Oral and written communication is clear and concise
Maintains a pleasant and caring attitude.
Represents QM Department positively to other parts of the organization.
Is open to new ideas.
Demonstrates good listening skills.
Performs miscellaneous job related duties as requested.
1. Associates degree in a related field or equivalent combination of education and experience. Required
2. Bachelors degree in Information Technology. Preferred
1. Two or more years of experience with client and server environments, Windows desktops and servers, networking and healthcare systems and solutions for clinical and financial purposes. Required
2. Two or more years of experience in a related field. Preferred
1. Skills in SQL, Tableau, Power BI. Required
2. Proficient in Excel and Power Point. Required
Internal Number: 377868
About Phoenix Children's Hospital
Phoenix Children's Hospital has provided hope, healing and the best healthcare for children since it was born in 1983, and has grown to become one of the largest children’s hospitals in the country.
With a Medical Staff of nearly 1,000 pediatric specialists, Phoenix Children’s provides inpatient, outpatient, trauma and emergency care across more than 70 pediatric subspecialties, the most comprehensive pediatric care available in the state. The Hospital’s six Centers of Excellence have grown in size and expertise to place them on par with some of the most prestigious of their kind in the US:
•Barrow Neurological Institute at Phoenix Children’s Hospital
•Phoenix Children’s Heart Center
•Center for Pediatric Orthopedics
•Center for Cancer and Blood Disorders
•Level One Pediatric Trauma Center
•Neonatal Intensive Care Unit
To meet the needs of our growing community, Phoenix Children's continues to expand, adding new physicians, staff, programs and facilities. Specialty and urgent care centers in high growth areas of the Valley and across the state serve the needs of patients and families in their own neighborhoods.
Today, the most visible evidence of growth is a new 11-s...tory tower on the Hospital’s main campus, which offers a comprehensive, family-centered hospital that allows our doctors and nurses to deliver expert care and healing to our community’s youngest patients.
At each location, in each doctor, nurse, technician, staff member and volunteer, you’ll see the difference in a Hospital that’s 100% for children.