Provides analysis and oversight of the risk management and patient safety functions in a region or among a group of acute care division facilities. Participates in facility assessments to evaluate overall functionality of risk program and target clinical practices associated with risk reduction goals of the company. Provides intense oversight and mentoring of assigned facility risk staff in the areas of risk identification, evaluation and analysis, patient safety, claims management, HIPAA, EMTALA, regulatory compliance and RCA facilitation. Reviews, formulates and implements policy and organizational changes as appropriate to meet UHS risk management objectives. Analyzes facility dashboard metric measures related to success in risk mitigation/management and results of interventions as appropriate based on those measures.
In conjunction with the Sr. Director, directs organizational efforts in planning, implementation, evaluation and management of the UHS Risk Management Program that is designed to enhance the quality of patient care, reduce injuries, prevent claims and minimize liability exposures. Provides consultation, direction, and assistance to assigned facilities for the implementation, monitoring and enforcement of all aspects of the Risk Program. Provides consultation and direction to facility based Risk Managers when complex situations arise that may threaten the assets of the Corporation. Assists facilities in risk identification, reviews serious incidents with facility Risk Managers, provides guidance in investigations, and development of corrective actions; conducts Risk Program audits at assigned facilities and/or as appointed by the Sr. Director, Risk Management, and assists in other activities as deemed necessary by the Acute Division Patient Safety Council.
Oversees the monitoring, implementation and completion of all corrective plans of action formulated in response to the investigation of a probable claim, evaluation of a near miss event, findings of Risk Program audits conducted by corporate teams, and findings associated with gap analyses conducted by teams. Maintains regular communication of pertinent safety/risk assessments with the facility CEO and regional VP. Readily available to the CEO, regional VP and any other member of a facility’s senior team for consultation on risk/patient safety issues of concern.
Provides support to any Acute Division Patient Safety program as assigned, including the NICU and OB HRU, ED HRU and Perioperative HRU teams. Conducts evaluation of success of corrective interventions enacted at the facility level. Communicates pertinent insights and site visit information with facility CEOs and Regional Vice Presidents as developed.
Bachelor's degree with a minimum of eight years risk management experience in healthcare organization with increasing responsibility in risk prevention and risk management with progressive achievement. Master's degree with 10+ years experience preferred.
Possesses critical thinking skills and independent analysis of identified problems, effectively problem solves utilizing appropriate resources for corrective actions.
Comprehensive knowledge of risk identification and prevention techniques. Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to use independent judgment and to manage confidential information
Effective administrative and management skills.
Ability to manage, mentor, and motivate facility based staff, using effective interpersonal verbal and written communication skills.
Effective problem solving, persuasion, and negotiation techniques.
Knowledge of healthcare facility (BH and Acute) operations, functions, and staffing requirements.
Knowledge of medical/professional staff by-laws and governing board issues.
Knowledge of insurance and loss control theory and practice in a healthcare environment
Knowledge and understanding of the principles and procedures for the investigation and processing of professional liability/ medical malpractice claims
Ability to write reports, business correspondence, and policies and procedures.
Ability to interpret data and translate abstract concepts into tangible information.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations, applicable state licensure and accreditation laws and regulations.
Knowledge and skills with use of computer and various software products (i.e., Windows, Word, Excel, Power Point, Publisher, Outlook, MIDAS, STARS, etc.)
Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
Frequent travel. approximately 60% - 70%, to assigned facilities and other locations as deemed necessary to accomplish goals of the department/corporation.
Internal Number: 21751
About UHS of Delaware, Inc.
One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.
Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.
Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.