FINAL FILING DATE: Fri. 12/08/17 11:59 PM Pacific Time
The purpose of this position is to oversee the risk management program for Public Health -Seattle and King County. It is a key position within Public Health and is based in the Administrative Division, with direct lines of communication to the Office of the Director. This position will manage the Public Health Department's Risk Management program; provide strategic leadership to Public Health on enterprise risk management and risk optimization; provide leadership to incorporate principals of equity and social justice in Public Health's Risk Management Program; serve as expert advisor on risk management issues; represent the Department of Public Health to other departments and agencies; represent the Department of Public Health for resolution of tort claims and lawsuits; and oversee the complex operations of the Risk Management Program across the Public Health Department. This is a unique opportunity to provide leadership to the organization and provide daily support to the critical services provided by Public Health.
The classification for this position is Project/Program Manager IV.
ABOUT KING COUNTY: King County is the nation's 14th most populous county and among its largest, with Seattle serving as the county seat. The majority of the county's 39 cities are clustered in the western third of the county, with the middle third having a much more rural character, and the eastern third devoted to preserved forest and open space areas. The county affords a bounty of recreational and cultural opportunities year-round, welcomes its rich cultural diversity, and is home base to many international corporations including Amazon, Costco, Microsoft, and Starbucks.
ABOUT THE DEPARTMENT: The Department of Public Health, Seattle and King County works to protect and improve the health and well-being of all people in King County as measured by increasing the number of healthy years that people live and eliminating health disparities. Public Health is the one of the largest metropolitan health departments in the United States with 1500 employees, 40 sites, and a budget of $318 million. The department serves a resident population of 1.9 million people in an environment of great complexity and scale, with 19 acute care hospitals and over 7000 medical professionals. Over 100 languages are spoken here, and King County is an international destination welcoming 30 million visitors annually. Public Health protects the public from threats to their health, promotes better health, and helps to assure that people are provided with accessible, quality health care.
WHO MAY APPLY: Public Health – Seattle and King County values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans. Please note that the closing date for this position has been extended to December 8, 2017 at 11:59 p.m.
This is a 0.8 FTE position with the option to work full-time at management's discretion. The displayed salary has been adjusted to this FTE. This Career Service position is FLSA Exempt and therefore not eligible for overtime.
APPLICATION PROCESS: The following items are required to be considered for this vacancy: 1. NEOGOV/Government Jobs on-line or paper application 2. Letter of interest, detailing how you meet or exceed the qualifications listed for this position.
You may attach multiple documents if you wish: • Copy and paste one or more documents into the text resume section of the application. • Attach multiple documents/files in the resume attachment section.
Your application may be rejected as incomplete if you do not include the standard information in the application. Providing information only in a resume or a cover letter will not be considered a complete application. Responses such as "see my resume" or "see my cover letter" will not be considered a complete application.
EXAMPLES OF DUTIES
1. Direct and oversee the operations of the Public Health Risk Management Program.
Plan, develop, implement, and oversee risk management goals/activities and manage risk issues that affect Public Health; strengthen the Risk Management relationship with the community it serves.
Manage discovery process within Public Health; identify documents and necessary redaction; ensure documents are preserved and released according to legal requirements; provide response to discovery requests to King County Prosecutor's Office in defense of litigation /claims.
Manage legal documents including pleadings, subpoenas, court orders, affidavits, search warrants; dependency orders; and privacy elements thereof; produce documents and manage and approve and prepare staff to testify pursuant to court orders/subpoenas; field inquiries from legal counsel.
Manage and oversee the processing and handling of claims (of an extremely diverse nature) made against Public Health.
2. Provide Leadership and Vision
Develop short and long-term strategies for effective risk management services; apply risk control techniques to reduce Public Health errors and increase safety.
Serve on Public Health management teams; participate and advise with other management staff in planning, coordinating, and implementing overall departmental strategies, goals and objectives.
Handle inquiries about the risk related issues across Public Health and King County some of which may be politically sensitive; ensure compliance with applicable policies and procedures.
Implement techniques to minimize liability exposures to Public Health and monitor results.
Organize and analyze information to plan program changes, new program initiatives, or make recommendations to the department
3. Serve as expert advisor on risk management issues.
Serve as expert pertaining to Risk Management issues post incident response, including technical assistance, evidence preservation, documentation and consultation with legal counsel.
Serve on the King County Enterprise Risk Management Work Group.
Advise and facilitate the development and implementation of department policies and procedures within areas of risk management.
Provide assistance and general risk management guidance to Directors Office, division managers, clinic managers, nursing supervisors, health care providers, administrative and other staff and external customers; provide training to staff regarding Risk Management issues; develop and provide guidelines, materials and other resources.
Apply Federal and State Health Information Privacy laws as related to Risk Management Operations; understand and advise on applicable local, state and federal laws pertaining to Public Health; recognize and apply Public Health standards and regulations.
Direct the work of multiple professional staff and or/serve as mentor to other staff
Staff may be required to be on call or on escalation for risk or system support.
4. Represent Public Health to other departments and agencies.
Liaison, coordinate and manage with King County Risk Management, Prosecuting Attorney's Office, and other legal counsel or appropriate parties on risk management issues.
Investigate grievances, complaints, and other risk issues regarding employee and/or client complaints and provide recommendations.
Resolve problems presented by difficult clients or constituents.
Strong experience leading a risk management program for large organizations (health care environment preferred).
Strong leadership skills and the ability to work collaboratively with a broad customer base with multiple programs and services, and diverse lines of business.
Demonstrated knowledge and deep understanding in risk management including the principles of enterprise risk management, legal aspects of risk management, and claims administration.
Legal training or the equivalent experiences to understand court orders, subpoenas, and other legal documents; and coordinate responses to these type of legal actions with staff and legal counsel.
Skilled in developing engaging content for diverse audiences including developing content with principals of adult learning, and comfort in conduct training for staff varying in staff ranging in size from small groups up to 100 people; and be able to confidently field questions and answers.
Demonstrated ability to diplomatically identify problems and using critical thinking skills to resolve problems collaboratively with internal/external departments/staff.
Skilled in working effectively with diverse groups of individuals.
Skilled in handling and managing a number of projects or multiple tasks simultaneously, and working under pressure and meeting deadlines.
Skilled in policy development and interpretation.
Strong communication skills including written and oral communications, interviewing, negotiating and public speaking.
Skilled at juggle competing work and prioritize based on risk; be action oriented
Skilled in being able to identify what is mission critical and execute or escalate as needed
Must be able to meet with clients and customers at Public Health sites and services across Public Health including Jail Health Services in the correctional environment
Juris Doctor Degree, health care legal practice, or Risk Management practice preferred.
Knowledge of State and Federal Health Information Privacy laws
Knowledge of tort law (government or municipal) and related duty of care; knowledge of medical and legal terminology, practice and procedures; knowledge of liability and property loss insurance principles; knowledge of public health mission and principles.
Most competitive candidates will come with previous experience incorporating equity social justice into a risk management program
Necessary Special Requirements:
Must be able to sit for prolonged periods of time at a desktop.
May need to be occasionally be on call or provide after-hours support. The selected candidate must be required to pass a thorough background investigation.
SUPPLEMENTAL INFORMATION Your application materials must validate your answers to the supplemental questions. If your answers cannot be validated, you will not proceed to the next steps of the process.
The selected candidate will be required to pass a thorough background investigation.
This selection process may include but is not limited to: evaluation of application materials and supplemental questions, testing and interviewing. For more information on our selection process, please refer to http://www.metrokc.gov/health/about/hiring.htm
Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
ADDITIONAL INFORMATION: Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
Staff may be required to play an active role in the event of a public health emergency, which may include changes in responsibilities and working hours.
If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.
Applicants from this job posting may be used to fill temporary or other positions in this classification for a period of up to a year.
Union Affiliation: This position is not represented.
Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
The Department of Public Health, Seattle and King County works to protect and improve the health and well-being of all people in King County as measured by increasing the number of healthy years that people live and eliminating health disparities.
Public Health is the one of the largest metropolitan health departments in the United States with 1500 employees, 40 sites, and a budget of $318 mill...ion. The department serves a resident population of 1.9 million people in an environment of great complexity and scale, with 19 acute care hospitals and over 7000 medical professionals. Over 100 languages are spoken here, and King County is an international destination welcoming 30 million visitors annually.
Public Health protects the public from threats to their health, promotes better health, and helps to assure that people are provided with accessible, quality health care.