The Risk Manager will provide onsite Risk Management support for Midwestern University’s Glendale campus and its various clinics in Glendale, Arizona, and will support certain clinical initiatives in all University clinics. The Risk Manager will also support other risk management activities across the University. This individual will coordinate activities with the Assistant Director, Risk Management and take direction from the Assistant General Counsel. The position reports to the VP and General Counsel.
Essential Duties and Responsibilities
Provides excellent customer service to all customers, meeting or exceeding their expectations, to ensure continuous improvement of customer focused environment
Demonstrates professionalism, courtesy, compassion and respect in communications with leadership, teammates, vendors and patients
Assists with the development and implementation of Risk Management policies and procedures
Collaborates with various clinics, colleges and departments in the identification and resolution of potential risks related to systems, processes and clinical issues
Assists with the development, implementation, coordination and administration of University-wide systems for risk identification, investigation, loss prevention, loss reduction and risk mitigation, performs risk surveys.
Assist with the identification and development of thoughtful solutions to clinical risk management issues, including regarding HIPAA, OSHA, FERPA, Workers Compensation, licensing/credentialing, and other areas
Assists with the support of HIPAA privacy and security compliance and other compliance activities
Assists with the provision of training for faculty, staff, and students on a variety of topic areas, including HIPAA, universal precautions, best practices, and other clinic related issues
Assist in the management of the adverse occurrence reporting system and develops reports to identify trends
Assist in the claims management process and preparation of insurance applications
Perform data entry and other document review, preparation, and management
Manage and track files, agreements, and correspondence
Other duties as assigned
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor’s degree and from an accredited institution required. Professional certification and/or licensure, such as RN, LPN, required. At least three to five years relevant work experience required, including experience working in a clinic or hospital setting. Healthcare risk management and/or compliance experience preferred. Excellent written and verbal communication skills desired. The ideal candidate will be motivated and have the ability to consistently produce high quality work that is accurate, thorough, and demonstrates outstanding attention to detail. The ideal candidate will also have the ability to work both independently and collaboratively and must demonstrate reliability and trustworthiness
Computer proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and Adobe Acrobat. Experience with an electronic health record system preferred.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel; talk or hear. This position regularly requires standing and walking. Occasionally you are required to reach with hands and arms, stoop, kneel, crouch or crawl. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is occasionally exposed to fumes or airborne particles and outdoor weather conditions. The noise level in the work environment is usually moderate.
Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race, color, religion, gender, national origin, disability, or veterans status, in accord with 41 C.F.R. 60-1.4(a), 250.5(a), 300.5(a) and 741.5(a).